Shipping policy
Shipping Policy
At Custom Garments, every order is made to order and produced specifically for you.
Processing Time
Orders are typically processed and produced within 3 to 7 business days. During high-demand periods, production may take longer.
Shipping Time
Once your order has shipped, estimated delivery times are:
- United States: 2 to 5 business days
- International: 7 to 21 business days
Delivery times are estimates and are not guaranteed.
Order Tracking
Once your order ships, you'll receive a tracking number by email so you can monitor your package's progress.
Incorrect Shipping Information
Please make sure your shipping address is correct when placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Delayed Packages
Custom Garments is not responsible for shipping delays caused by the carrier, weather, customs, or other circumstances beyond our control. If your package appears lost, please contact us, and we'll do our best to assist you.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery at customizedgarment@gmail.com with your order number and photos of the damage.
Contact Us
For any shipping questions, please contact:
customizedgarment@gmail.com
By placing an order with Custom Garments, you agree to this shipping policy.